One of my major duties as a loss adjuster and claims expert is interpreting and applying the strict wordings of an insurance policy to a claim situation.

To put it bluntly, I am probably the reason your claim was honored, or turned down (insert sad face). And all I did was to bring to the limelight the intentions of your insurance policy in relation to your loss situation by explaining and expanding on the terms and conditions stated therein irrespective of your feelings. Ouch! That hurts right?

 One of such policy conditions you need to be mindful of in your home insurance policy is the Single Article Limit (SAL).

If your insurance company ever told you they wouldn’t pay you a certain amount you felt entitled to, having included the value of the object in your household contents, it is probably due to the application of the SAL clause.